“To offer the high level of service that we provide to our customers and support the growth of our business, we needed a robust, scalable customs house brokerage solution that could be deployed quickly and integrate within Werner’s global TMS platform,” said Dave Brenneman, Senior Director of Operations at WGL. “Descartes’ team of customs experts were able to integrate the new system, provide training and help make us more productive and efficient within the first month.”
Descartes’ OneView Customs House Broker (CHB) solution is an enterprise-class application with end-to-end capabilities to manage U.S. brokerage requirements, from entry preparation and filing through to accounting. It was developed with advanced Message Queue (MQ) capabilities and a direct link to U.S. Customs and Border Protection so users can easily receive responses and customs status messages to manage by exception.
The solution is template-driven to facilitate ease-of-use and leverage existing data. Information entered into Descartes’ security filing systems such as ISF and AMS also populate brokerage transactions in Descartes’ OneView CHB solution to help improve productivity and eliminate additional data entry. By implementing Descartes OneView, customers like Werner can share the data common to customs operations and security filings to improve operational efficiency and reduce submission errors.
“We’re thrilled to extend our relationship with WGL and help them to provide the best service possible to their customers,” said Scott Sangster, Vice President Global Logistics Network at Descartes. “We believe that leading logistics companies, such as Werner Global Logistics U.S. LLC., want not only solutions with world-class capabilities, but also the experienced resources to help them accelerate time-to-value and improve operational efficiency.”