“Con-way Truckload is a very important carrier to United Sugars. They provide exceptional service to our customers and could not be more deserving of this recognition,” said Darla Willoughby, transportation manager of administration and carrier development at United Sugars.
“We strive to continuously improve our performance from year to year, so it’s a tremendous honor to be recognized for superior service by United Sugars,” said Saul Gonzalez, president of Con-way Truckload. “I want to thank the professional and dedicated Con-way Truckload employees who made this award possible.”
Con-way Truckload was presented with the award at the 2012 United Sugars Corporation Transportation and Outside Facilities Conference in Detroit Lakes, Minn. This is the 11th Service in Excellence recognition United Sugars has awarded.
To qualify for the award, the carrier must have shipped 500 loads of sugar and received no more than five customer complaints within 12 months. Con-way Truckload exceeded the requirements by shipping 620 loads and receiving one complaint. Con-way Truckload currently ships out of United Sugars’ facilities in Florida, North Dakota, Minnesota and Montana.