'Damco is a provider of supply chain solutions and logistic services that has played a significant role in driving supply chain and logistics excellence in their client organizations, resulting in improved business performance,' says Lynette Han, General Manager, Terrapinn, the conference organizer.
'The award illustrates the importance and significance of supply chain partnerships, particularly during volatile economic landscapes and when facing fast-changing market demands,' she said. 'Winners of this award are organizations who have gone beyond the conventional terms of their contracts and business deals to help and support their clients in mitigating the challenges of a volatile economy as well as the ever-changing business and consumer landscape.'
The SCM Logistics World Conference, held at the Marina Bay Sands Singapore, brought together more than 500 executives in the supply chain and logistics industry. The delegates of the conference and supply chain practitioners around the world cast their votes in a global voting system.
The organizations were voted on their track record in assisting clients to reduce supply chain and logistics cost and develop an integrated supply chain. They were also assessed on service level performance in terms of credibility, reliability and provision of end-to-end supply chain solutions/services. Quantifiable results that demonstrated success in developing mutually beneficial partnerships to strengthen the client's commercial objectives were also taken into consideration.
'We are very proud to receive this award,' says Martin Thaysen, Global Chief Commercial Officer, Damco. 'We are working to put the customer in the centre of all our activities, and this shows we are on the right track. The key is to constantly improve services. Another good indicator is that our 2011 customer satisfaction survey shows increased customer satisfaction for the 4th consecutive year.'
