DHL announced a new two-year, multimillion-dollar agreement with KTM North America, Inc., a leading motorcycle manufacturer. Under the agreement, DHL becomes the preferred overnight express shipping provider for KTM, delivering parts and accessories to KTM dealers across the US and Canada, while providing the latest automated tracking, shipping and invoicing solutions. DHL will also be the official shipping provider for KTM racing teams, delivering bike parts and accessories needed at motor sport events.
KTM is one of the world’s leading manufacturers of off-road, street motorcycles and ATVs. DHL will provide KTM with its domestic express and international services for delivery of motorcycle parts, accessories and safety gear from KTM’s distribution center in Cleveland, Ohio to more than 350 KTM dealers across the US and Canada. DHL will also transport specialized motorcycle parts and safety gear to KTM teams at competition venues in the US.
‘DHL is looking forward to working closely with KTM and providing the strong global shipping platform and customer-focused service that KTM clearly requires,’ said Charles Brewer, executive vice president, Commercial, for DHL. ‘Through the new agreement with DHL, KTM will further enhance reliability and responsiveness for urgent parts distribution to its dealer network and racing teams.’
DHL is the first shipping and logistics provider that will enable KTM to receive its invoices electronically, through an electronic interface between KTM’s Austria headquarters, its US operation and DHL’s own backend system. DHL has also integrated its backend shipping network with KTM’s order management system, cutting the shipping preparation time from seven minutes to only seconds per package.
‘KTM chose DHL because we need to work with highly reliable and supportive service partners to ensure our motorcycles are in top condition for performance, safety and appearance,’ said Jon-Erik Burleson, President of KTM North America, Inc. ‘DHL presents the perfect combination of efficient and reliable shipping solutions along with a world-class global transportation network.’