DHL announced that Technicolor Cinema Distribution, one of the nation’s leading distributors of theatrical film prints, honored DHL with the Technicolor ‘Vendor of the Year’ award. At an awards ceremony, Technicolor recognized DHL’s nationwide US service excellence, and praised the contributions of DHL employees to the DHL/Technicolor partnership.
This is the third straight year in a row that Technicolor has presented DHL with the ‘Vendor of the Year’ award for its Same Day service. This year, DHL was recognized for achieving higher levels of service performance in 2006 than in any other year in the history of the partnership. The DHL team was also commended for exceeding goals and setting a new quality benchmark.
‘DHL has provided stellar performance to Technicolor, and we are pleased to recognize DHL yet again for their commitment to continuous improvement and development of processes that have brought a tremendous value to this successful partnership,’ said Tim Burke, general manager for Technicolor Cinema Distribution, part of Technicolor Film Services. DHL was the only transportation company to be honored with the award.
DHL Express manages the regular distribution of time critical film prints and marketing materials to theaters nationwide on behalf of Technicolor. DHL provides same-day delivery for time-sensitive domestic and international packages via ground transportation and next-flight-out service, as well as chartered aircraft services. When special circumstances require even more rapid delivery than next day, DHL Same Day service is engaged via an electronic link to provide expedited service on-demand. DHL Same Day also distributes film prints between theaters for Technicolor, expedites film shipments for special screenings, provides field warehousing in more than 30 cities around the country, and stores extra prints for Technicolor’s film distribution needs.
Technicolor measures DHL’s performance on the most stringent benchmarks in the transportation industry to prevent disruptions that could inevitably lead studios or theaters to delay or cancel movies to awaiting audiences. DHL service performance for combined express and same day deliveries for Technicolor Cinema Distribution was over 99% error-free for 2006.
‘There are few customers with higher expectations than Technicolor for service excellence,’ said John Cameron, Executive Vice President of Operations, for DHL. ‘This recognition by Technicolor is a tribute to all DHL personnel for their commitment to delivering superior quality and performance on a daily basis.’