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IAG Cargo deploys Descartes cloud-based air freight booking portal into iagcargo.com
Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, announced that IAG Cargo has extended its relationship to include air cargo booking through Descartes’ cloud-based Global Freight Exchange (GF-X) Private Label solution. Descartes’ solution will support iagcargo.com, the carrier’s electronic booking portal for freight forwarders of all sizes. IAG Cargo will provide the online booking service to its customers completely free of charge.
Descartes’ GF-X is one of the largest electronic information and reservation systems in the airfreight industry. Airfreight carriers can distribute real-time product, routing, capacity and rate information to their forwarders worldwide. Airfreight forwarders can access carrier information, make electronic bookings and track shipments via a web browser, 24 hours a day, 7 days a week.
The Descartes GF-X Private Label service is a unique way for carriers to deploy a robust electronic bookings channel without the higher costs and risks associated with in-house development, in a way that utilizes existing processes and interfaces to the Descartes GF-X Exchange. Descartes’ GF-X and Private Label solutions are part of Descartes’ cloud-based Logistics Technology Platform. The Logistics Technology Platform uniquely combines the power of the Global Logistics Network, the world’s most extensive multi-modal network, with the industry’s broadest array of modular and interoperable web and wireless logistics applications.
“We’ve been a long-time customer of Descartes, using the company’s air messaging and GF-X solution. Extending our relationship to include a private-label portal is a logical extension for IAG Cargo,” said Angel Cabeza, Head of Distribution and IT Platform at IAG Cargo. “Descartes’ GF-X Private Label is a cost-effective and proven solution that allows us to deliver against our goal of providing outstanding levels of customer service in the industry. It will help us support our existing network of large freight forwarders and will also be highly beneficial in helping us target the SME market, which we see as being of great value over the coming years.’
IAG Cargo customers use the private-label solution to book cargo through the iagcargo.com website and check booking options against their shipment needs. The system responds with details on available cargo capacity and rates. When a cargo reservation is made online through the IAG Cargo website, an electronic confirmation is delivered to the customer. Freight allocations can also be booked through iagcargo.com.
“IAG Cargo’s operations span the globe,” said Ed Ryan, Chief Commercial Officer at Descartes. “Our long-standing relationship has been predicated on helping IAG Cargo improve their service to their customers in a cost effective manner. We’re pleased to be able to extend our relationship to help them streamline and add greater value to their air cargo booking process with our proven on-demand solution.”
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