Ocean Carrier Review
Pacific Northwest Ports
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ABF recognized as industry’s best in claims and loss prevention
ABF’ has earned the 2012 Excellence in Claims and Loss Prevention Award from the American Trucking Associations’ Supply Chain Security and Loss Prevention Council, thus becoming the only six-time winner of this prestigious award.“We recognize that each pallet, carton or box is a critical part of our customers’ business and livelihood, and we act accordingly,” said ABF President and CEO Roy Slagle. “Our supervisors and managers ensure that each ABF employee understands proper cargo handling, with experienced dock employees mentoring new hires. When specific challenges or opportunities arise, we use focus groups and the ABF Quality Process to address the root causes. This approach has positioned ABF as the foremost provider when it comes to delivering shipments on time, intact, and damage free.”
The ATA Excellence in Claims and Loss Prevention is the only nationally recognized award of its kind. Motor carriers of all types and sizes compete for this prominent award that pays homage to those companies that have set the bar for claims management, loss prevention and damage control.
“This is the sixth time ABF has achieved this award. They set the standard for continuously reducing freight losses of all kinds and processing freight claims in a timely manner. The dedication to loss prevention training is critical to its success,” said Walter Fountain, national chair of the ATA Supply Chain Security and Loss Prevision Council.
The ATA Supply Chain Security and Loss Prevention Council serves, promotes, and creates value for members and the industry through research, education, training and peer interaction. The American Trucking Associations is the largest national trade association for the trucking industry.
As the principal subsidiary of Arkansas Best Corporation (Nasdaq: ABFS), ABF operates as a global provider of customizable supply chain solutions. ABF enhances supply-chain efficiencies and achieves optimum performance by focusing on specific logistics needs and customizing innovative solutions. The carrier’s resource-rich infrastructure includes an innovative Dual-System’ Network for regional and national transportation. Its portfolio of logistics services extends from the manufacturer’s floor to time-definite and/or white-glove final delivery. In between, customers benefit from a single point of contact and total end-to-end supply chain visibility.
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