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Woolworths supports online retail growth with Descartes/Bestrane cloud-enabled home delivery solutio
Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, announced that Woolworths, Australia’s largest retailer, has deployed Descartes Route Planner™ and cloud-based Descartes Mobile™ with The Bestrane Group, a Descartes ‘United by Design’ partner in Australia, to support increased growth of its online grocery business.
“The Woolworths online grocery business has grown at a significant pace and this trend continues to accelerate,” said Roger Steele, Head of Online Operations at Woolworths Supermarket. “The Descartes/Bestrane solution helps us address complex delivery requirements that contribute to customer satisfaction and an enhanced online ordering experience. It meets our needs today, and is capable of providing increased functionality as we expand and take on greater omni-channel retailing challenges.”
“The Descartes Route Planner Suite combines planning, execution and comprehensive reporting to provide genuine route optimization with fully-integrated route tracking and execution via mobile devices. For Woolworths, the solution has contributed to a significant improvement in productivity and on-time delivery performance,” said Dave Sanders, Managing Director of Bestrane. “The complete solution is also rapid to deploy with Woolworth sites across the country fully operational in less than 5 months.”
“We are pleased to help Woolworths transform home delivery into a significant competitive advantage for omni-channel retailing,” said Lee Karlinsky, VP of Alliances & Corporate Accounts at Descartes. “As a retail market leader, they are utilising innovative technology to drive differentiated customer service using Descartes’ leading-edge home delivery solution.”
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