Horizon Lines, LLC was recognized by Wal-Mart Stores, Inc. as the 2005 recipient of the company’s annual ‘Carrier of the Year Award’ for the Jones Act trades. Horizon Lines provides Wal-Mart ocean transportation and logistics services between the continental US and Alaska, Hawaii, and Puerto Rico.
‘Horizon Lines provided outstanding service for Wal-Mart in 2005,’ said Tracy Rosser, Vice President of Wal-Mart Corporate Traffic. He continued, ‘It is our pleasure to recognize their associates for commitment to quality and customer service.’
‘Horizon Lines is honored to receive the Wal-Mart 2005 Carrier of the Year Award,’ said Chuck Raymond, President and CEO of Horizon Lines. ‘We strongly value our partnership with Wal-Mart where our shared values of credibility with our customers and service proficiency are paramount.’
Selection criteria for the award included revenue/growth, ease of doing business, communication, flexibility, customer service and follow-up/correction of errors.