Kuehne + Nagel, the world's largest seafreight forwarder and a leading provider of global logistics services, has adopted IAS Dispatch to enhance operational performance and customer visibility across its North American intermodal container haulage activities. Part of the IAS portfolio of collaborative cloud solutions for global container transport and logistics, IAS Dispatch automates the process of placing and tracking container haulage work orders and directly connects users with their motor carrier communities via the web.

After a rapid 30-day implementation phase, Kuehne + Nagel went live with IAS Dispatch this September. The group has already rolled the technology out with more than 100 trucking companies in the US and is continuing to connect additional haulage partners to the system. Future expansion is also anticipated in Canada and possibly other parts of the Americas.

The IAS web solution is fully integrated with Kuehne + Nagel's transport management system and optimization engine. Replacing a previous manual operation, IAS Dispatch has immediately helped Kuehne + Nagel to streamline administration, more effectively plan and manage its complex and large-scale inland transport operations, and improve customer service.

A key driver for adoption of the new technology was to gain true last mile visibility, both to provide customers with trusted information on actual shipment pick-up and delivery times and for internal analysis to pinpoint efficiency gains. Last mile data from IAS Dispatch is now being used by Kuehne + Nagel to keep clients fully updated on transport schedules, and is also being fed into the company's optimization engine to evaluate opportunities for further operational and service improvement.

'IAS has the largest intermodal haulage network in North America, a great relationship with the North American trucking community, and a solution that was able to quickly and easily integrate into Kuehne + Nagel's back-end systems,' said Brian Shultz, SVP Sales and Marketing for IAS. 'We are thrilled to welcome such a prestigious global logistics provider as our newest client and to have completed one of our fastest deployments ever on such a project.'