Menlo, the global logistics subsidiary of Con-way Inc., provides logistics, transport management and supply chain management services as well as an expanding e-fulfillment offering across all five continents. In Europe the company has nine multi-client warehouse and distribution centers providing flexible, multi-functional supply chain services.
Tony Gunn, Menlo's managing director, Europe, emphasised the importance of strict security protocols that have been independently audited and validated. 'The integrity of our customers' freight at all times is our top priority. The value of the TAPA audit process is that it ensures our policies and practices adhere to the highest standards. This is crucial to the overall reliability and peace of mind our customers enjoy from our services.'
The recent certification is the third time the security measures of Menlo's European operations have been validated by this rigorous audit process, which is administered by Germanischer Lloyd (GL) Systems Certification. The certification bureau's personnel visited Menlo's Eersel facility in the Netherlands and carried out a further combined TAPA FSR (A) and ISO 9001 audit at the Schiphol-Rijk location near Amsterdam.
Roland Br'ck, lead auditor and senior surveyor of GL Systems Certification said, 'Menlo's processes and specifications for secure supply chain management have been verified. The company demonstrated its concern and commitment in servicing customers' security expectations. The security of the warehousing and handling operations has exceeded the requirements. Menlo Worldwide Logistics is a good example of how the implementation of quality control and benchmarking has improved over all operations.'
Added Jos Giele, the Amsterdam-based director of corporate security for parent company Con-way, who directed Menlo's certification process and audit engagement with GL Systems Certification: 'The successful audit results validate Menlo's Europe operations as best-in-class with respect to security protocols and performance. It provides business advantage for our customers and clearly differentiates Menlo's professionalism and process-driven approach to security and risk management as a valued asset.'
