In response to customer demand for affordable, exact-day intermodal delivery, MOL has announced its new’Gator Guarantee’(GG) offering guaranteed, on-time service.
Beginning May 1, 2009, MOL’s'Gator Guarantee’will provide customers with a service guarantee on the company’s own vessel strings, the Pacific Southwest Express (PSX) and Japan-American Shuttle (JAS).‘The guaranteed service will be offered to major US destinations, including New York, Chicago, Memphis, Dallas and Atlanta.
Under the’GG’agreement, MOL will deliver, in return for a reasonable fee, cargo by the stated date. Should MOL fail to deliver under the agreed upon terms, in addition to a full fee refund, MOL will also provide the customer an additional compensatory amount.‘GG will be available in MOL’s tariff for all customers to access, but may also be included in individual service contracts, ensuring that all specified destinations would be covered under the program.
In addition to MOL’s financial stability and 125 years of shipping experience, BNSF Railway Company (BNSF) offers shippers the most frequent and reliable rail departures from BNSF’s Los Angeles Hobart terminal.
‘After analyzing the market we felt that there was a real need for a more cost-effective, time-definite service. In today’s economic climate, shippers are concerned with consistently meeting their delivery deadlines, and MOL’s’Gator Guarantee‘will help them to do just that,’ said Tsuyoshi Yoshida, executive vice president, MOL Trade Management.
Steve Branscum, group vice president, BNSF Consumer Products Marketing added, ‘We are very pleased to work with MOL on this exciting new product which provides reliable intermodal service in these uncertain times. We look forward to being an integral part of MOL’s customer supply chains.’