Live Chat can be used to schedule shipments, obtain tracking information and get shipping questions answered. Users experience real-time replies through a quick dialog exchange. Responses are presented in a written transcript, minimizing the likelihood of miscommunication. With online support, customers can enjoy additional flexibility to multitask as they conduct business.
"Good communications are essential to good service. At Reddaway, we make it a top priority to keep lines of communications open and convenient for our customers,' say TJ O'Connor, president-Reddaway.' 'Live Chat is the newest way we make it easy to stay connected.'