Nation’s largest truckload carrier to adopt web-based service and repair information source
Mitchell 1 announced that Schneider National, Inc. has signed a contract to use Mitchell 1’s Tractor-Trailer.net, the trucking industry’s only web-based complete service and repair information source for all heavy-duty tractors, dry vans and reefers dating back to 1990.
Tractor-Trailer.net will be used at all Schneider’s service and maintenance centers nationwide, giving all Schneider National maintenance facilities simultaneous access to Mitchell 1’s Tractor-Trailer.net program, 24/7. According to Tom Culver, vice president of maintenance operations for Schneider, the company has tested the product at six locations. ‘The color wiring diagrams are state of the industry and a value added reference tool for us,’ stated Culver. ‘Our technicians found the entire system very user friendly and saved them a great deal of time.’
Operating 11,000 tractors and 48,000 trailers, 18% of the fleet consists of independent contractors that own a wide range of vehicles. ‘We offer maintenance services to Independent Contractors leased on with Schneider National as an added benefit,’ said Culver. ‘Since our parts and labor charges are typically less than other repair facilities, a large percentage of our contractors take advantage of this maintenance service once their vehicles are no longer covered under the manufacturer’s warranty. With all brands of equipment and technical reference material at our disposal, our technicians are now able to handle the service and repair needs of our contractors more efficiently.’
‘We began our relationship with Schneider almost three years ago,’ stated Dave Costantino, director of heavy-duty market development for Mitchell 1. ‘We started sharing ideas on the best way to meet market needs and what transpired is a one-of-a-kind product.’
‘This is a unique product that increases our shop capabilities,’ confirmed Culver. ‘Tractor-Trailer.net provides an excellent value proposition which will improve our business.’
Updated monthly, Tractor-Trailer.net requires no software installation and comes complete with tractor, trailer and reefer service and repair information, including sub-circuit color wiring diagrams for over 1,100 Class 7 & 8 tractors, 1,800 trailers, and 200 reefers. Content includes service and repair information for transmissions, axles, ABS and brake systems, suspensions, over 6,000 color wiring diagrams and over 100,000 graphic illustrations for more than 3,000 unique year/make/model configurations.