Shippers of wines and spirits, and forwarders who specialise in this sector, can now handle all their REDS (Registered Excise Dealers and Shippers) transactions through ICE, the new-generation Customs processing system from Impatex. The addition of the REDS feature followed a request from one of Impatex’s largest and longest-standing customers, to add REDS to ICE so they could migrate away from their self-developed legacy REDS system. The new feature took several months of work to develop and test. Says Impatex MD Peter Day: “Although the REDS facility is only of interest to a limited number of users, we were happy to accommodate this request for one of our major multi-national customers. Now the development work is done, the feature is available to any ICE customer with a similar requirement.” Peter Day is certain that the addition of the REDS feature within ICE will encourage more freight agents to offer wine and drinks customers the facility to outsource their REDS processing. “With REDS now included in ICE, some larger forwarders may be prepared to take this work on for customers, knowing they have the software to control it. It’s a potential additional revenue stream.” The ICE REDS facility is the most sophisticated REDS solution available, and is designed for high volume processing by major shippers and agents.