Wal-Mart Stores, Inc. recently recognized BNSF Railway Company as the recipient of Wal-Mart’s annual ‘Carrier of the Year’ award.
‘BNSF Railway Company provided outstanding rail service for Wal-Mart in 2004,’ said Tracy Rosser, vice president, Wal-Mart Corporate Traffic. ‘It is our pleasure to recognize their associates for commitment to quality and customer service. Their great support throughout 2004 has ultimately allowed us to better serve our customers.’
This year, Wal-Mart recognized twelve carriers for their outstanding service in their respective categories. Some of those categories included Small Package Carrier of the Year, Grocery Carrier of the Year, Rising Star Carrier of the Year and Innovative Carrier of the Year.
‘BNSF is honored to have received Wal-Mart’s Rail Carrier of the Year award for the seventh consecutive year,’ said Steve Branscum, BNSF group vice president, Consumer Products. ‘We are dedicated to providing intermodal service and capacity solutions to support Wal-Mart’s continued growth.
Selection criteria for the award included revenue/growth, ease of doing business, communication, flexibility, customer service and follow-up/correction of errors.