'In presenting the award, BlueGrace noted that YRC has 'gone above and beyond in providing exemplary customer service, unwavering dedication and on-time service records,'' says Mike Smid, president of YRC and chief operations officer of YRC Worldwide. 'It's our goal to deliver confidence to all our customers and this type of recognition lets us know we're fulfilling our promise.'
The BlueGrace Carrier of the Year award is based on achieving excellence in the following areas:
- Dedicated service teams
- Technology support and compatibility
- Equipment availability
- Overall outstanding service