Cargo 2000 has commended BT's commitment to supporting its quality system for the air cargo industry and certified its C2K Data Management Platform (CDMP) to meet the current and future requirements of its airline and freight forwarding members.

BT was one of the original technology providers to invest in the development of a solution to meet Cargo 2000's operational requirements. It is this technology that has just completed a successful audit by Cargo 2000.

Cargo 2000 is a fully-fledged quality system based on quality and operational procedures. The quality system covers quality documentation, management involvement and reviews, corrective action procedures, customer satisfaction and data integrity. Cargo 2000's quality system is unique in also tying operational requirements to its standards.

Ron Cesana, Project Director of Cargo 2000, said, 'Technical specifications are an important part of our quality system and it is mandatory for our members to comply with these requirements and to produce monthly reports. IT providers are a crucial part of this exercise and have to be able to technically enable our members to set up route maps, monitor and measure shipments, identify discrepancies, enable usage of exception codes, and produce not only monthly reports but various additional reports to help analyse data.

'Our audit of technology providers certifies that they comply with our current standards and will continue to be compliant with our future requirements, including implementing whatever changes will be needed. BT have accepted this challenge and passed it brilliantly. Not only does this confirm their commitment and support but it proves that they believe, as the rest of our members do, that all participants in the air cargo logistics chain need to work together proactively to provide measurable quality improvements and data for customers.'

Mark Quartermaine, managing director commercial and brand, BT Global Services UK, said, 'This is a tremendous achievement for us, especially for the team behind BT's Route Management Service (RMS) that have worked so hard to produce a first class solution for the industry. The successful audit and certification of our CDMP are clear endorsements of the service we offer to our customers. We have been a strong supporter of Cargo 2000 from the very start and look forward to working closely with our customers and the Cargo 2000 membership to ensure that their aims of continuous quality improvement are achieved in these challenging yet exciting times for the air logistics industry.'

BT is the only third party technology provider that has developed a phase 2 compliant service for Cargo 2000 that enables forwarders to measure House Bill consignments for Door-to-Airport (D2A) and Airport-to-Door (A2D) milestones.