She told delegates at the Caspian Air Cargo Summit in Baku, Azerbaijan, yesterday, that there were plenty of opportunities in the region, but that it could be a difficult environment to operate in. “We sometimes experience a series of frustrating obstacles that make doing business here expensive,” she said.  “Traffic rights can be an issue. “And airport costs are sometimes baffling and exorbitant." She added that airports in the area could learn a lot from Coyne’s Caspian hub, Tbilisi, in neighbouring Georgia, from where Coyne operates services to 14 destinations in the region. “Tblisi is the beneficiary of its open policy,” she said.  “It has a good Customs regime, reasonable airport costs, and doing business is easy. "The downside is too much capacity." Coyne said her wish list for the region would include fewer restrictions on flight permissions, more transparency in airport charges, a reduction in transit charges for trucking, a reduction in Customs red tape and other restrictions in line with World Customs Organisation (WCO) guidelines, and investment in infrastructure.