Montreal-based carrier selects freight-focused division of The DDC Group to revamp business process management through unique, tech-enabled back office programs DENVER, CO - Dicom Transportation Group, a premier North American provider of transportation and logistics services including expedited, regional parcel transportation, less-than-truckload (LTL), full truckload (FTL), freight management, cross-border, and final-mile capabilities has partnered with DDC FPO, the world's leading expert in freight business processes, to implement a new business process management (BPM) model. The new BPM model will equip Dicom with robust business intelligence, new integration capabilities and, ultimately, significantly enhanced time efficiency and service quality for its customers. DDC FPO, a division of The DDC Group, is supporting that commitment by leveraging its in-depth freight expertise and extensive global IT network to rollout an enhanced, tech-enabled business process management model for the company. The rollout is expected to be completed in the month of July, and includes customized, multi-lingual programs for bill of lading and parcel invoice processing, specific to the needs of Dicom Express and Freight customers. "DDC FPO are the best at what they do. They are the only true experts of transportation business processes available today," said Scott Dobak, CEO of Dicom Transportation Group.  "We are excited to name DDC as our partner in this initiative," added Dobak. "Our work together will reap long-term benefits for Dicom customers and allies." “Dicom has a vigorous pursuit of continuous improvement," said Chad Crotty, DDC FPO's vice president of sales. "We are honored that Dicom is one of our first partners in Canada, and we can't wait to see what this new market has in store for us."