Over the past 18 months, DHL has taken a proactive approach and implemented aggressive actions, including training and certifying screeners and supervisors at its certified cargo screening facilities, to ensure that the company's three divisions transporting cargo shipments are prepared to deliver safe and secure industry-leading service. DHL's goal has been to work toward the 100-percent screening capacity right from the start, rather than just meet the phased approach allowed by the TSA.
DHL worked closely with the TSA to identify the gateways that handle most cargo. DHL mapped the TSA gateways to its own gateways to ensure coverage of the locations through which the largest cargo volumes flow. DHL has been screening 100 percent of the cargo it places on outbound passenger flights since May 2010,
'We have worked extremely hard to prepare for this mandate by partnering with the TSA early on to ensure that we're best positioned to handle our customers' cargo shipments without impacting service levels,' said Gary Schultheis, Senior Vice President Airfreight Americas, DHL Global Forwarding.
'By making smart investments in technology upfront and developing our own proprietary software, which was approved by TSA and networks all screening machines to provide centralized data collection and reporting, we are in the best position possible in the industry,' said Jack O'Neill, Vice President of Operations, DHL Express US.''
Both DHL's Express and Global Forwarding divisions have served as advocates for the TSA's Certified Cargo Screening Facilities (CCSF) program by assisting the agency in its outreach to shippers seeking certification. DHL's Global Forwarding hosted training sessions for customers in the life sciences and automotive sectors looking to become certified screeners.
