Hapag-Lloyd announced for all export shipments where you initiate a second rollover request, a Booking Cancellation Fee (BCF) will be applicable.
The Booking Cancellation Fee (BCF) of MYR 25 per container will be chargeable with effect from November 1, 2017.
Customers are allowed to roll their shipments for once only.
For subsequent rollover requested by customers, the booking will be cancelled and subject to Booking Cancellation Fee (BCF).
The existing Booking Cancellation Fee policy for all cancellations within seven (7) days from vessel ETA remains unchanged.