Effective from May 19, 2017 Hapag-Lloyd will implement a revised booking cancellation fee for every export booking container from Malaysia that is cancelled seven (7) days or less before the intended vessel ETA destined to ALL the destination due to customer related issues, as follows:

  • Booking Cancellation Fee (BCF): MYR 25 per Container

The booking cancellation fee is chargeable to customers for customer requested cancellation only.