Empowers logistics managers with powerful carrier score cards to drive carrier accountability, improve service levels, and increase efficiency
MAYNARD, Mass. - Kuebix, creator of a transportation management system that delivers true freight intelligence, introduces Kuebix Carrier Relationship Manager to help shippers hold their carriers more accountable for their performance and build stronger carrier relationships that are efficient across transportation operations. Backed by data garnered from transactions within the Kuebix transportation management system (TMS), shippers can create detailed carrier scorecards that analyze key performance metrics, such as on-time deliveries, claims handling, billing accuracy and pick-up performance. By monitoring performance backed by reliable, fact-based information, carriers and shippers can build and maintain a win-win partnership for smoother operations and better performance.
Additionally, Kuebix Carrier Relationship Manager keeps the logistics team more organized with all contact information, schedules and tasks kept in one location. The new functionality will relieve admin of countless hours of chasing paperwork and tracking communications, while keeping carriers accountable. Shippers can leverage carrier metrics to strengthen the relationship, while harnessing greater control over transportation operations and freight spend.
“Maintaining relationships with preferred carriers is an essential best practice for shippers that requires consistent evaluation by regularly measuring and analyzing carrier performance with detailed information, such as the analysis provided by Kuebix Carrier Relationship Manager,” said Dan Clark, Founder and President of Kuebix. “Just as customer relationship management solutions have changed the productivity of the sales organization, Kuebix Carrier Relationship Manager can change the relationship between carriers and shippers by capturing metrics of carrier performance that can be used for price negotiations, capacity preferences and process improvements to foster a true partnership that is a win-win for all parties.”
Shippers are seeking reliable, consistent performance from their carriers. Kuebix Carrier Relationship Manager provides the fact-based details that empower logistics managers to proactively address issues with their carriers and ultimately build on the relationship, making it stronger and more valuable. Carriers will appreciate the fact-based approach to performance monitoring, helping to elevate their status among the competition while improving service levels. Kuebix Carrier Relationship Manager is a new, standard feature of Kuebix Business Pro TMS, a full-service transportation management system that features unlimited shipment management, advanced analytics, carrier scorecards, financial management with invoice and claims control, and much more. Kuebix Business Pro is available for a free 14-day trial.
Marc Orlando, Logistics Manager at Bizerba USA says, “Because of Kuebix, carriers now walk through the door as part of the family. We’ve done this by building relationships personally and by using Kuebix, which brings everybody together in one, close-knit circle focused on better performance and improved freight operations.”