Hong Kong Air Cargo Terminals Ltd (Hactl) – Hong Kong’s largest independent cargo handler – has passed its biennial ISAGO (IATA Safety Audit for Ground Operations) external audit, once again achieving a perfect score. The ISAGO standard covers every aspect of Hactl’s operations and facilities, with a team of 26 coordinators ensuring compliance throughout all departments. Hactl was the first cargo handler in the world to achieve ISAGO certification, when the new standard was introduced in 2008. Hactl has since achieved flawless results in each of its three most recent audits (2012, 2014, 2016), with zero findings and zero observations. The ISAGO Program is an internationally-recognized and accepted evaluation system, designed to assess the operational management and control systems of ground service providers. ISAGO aims to improve safety standards and reduce risks related to ground operations.