The SEA registration extends WFS' implementation of ISAGO to a third continent after it became the first ground handling company in Paris to achieve registration in 2010 as well as the first in Thailand for its Bangkok Flight Services (BFS) operation in July of this year. WFS is committed to meeting the ISAGO standard for its handling operations in all regions.
ISAGO registered services in Seattle include aircraft handling and loading, aircraft ground movement, cargo and mail handling, and organization and management. ' Adolfo Morales, WFS' Executive Vice President and Chief Operation Officer, North America, said: 'Gaining ISAGO registration in Seattle complements our ISO 9001:2008 certification and reflects WFS North America's commitment to the provision of the highest standards in terms of safety and quality handling services. Other locations will now follow Seattle's lead to extend our compliance with the ISAGO standard across North America.'
ISAGO is a standardized and structured audit program of Ground Service Providers (GSP) modeled on the success of IOSA (IATA Operational Safety Audit) and uses internationally recognized ground operational standards and recommended practices. Audits are conducted by highly trained and experienced auditors. ISAGO also provides GSPs with a model for operational risk and safety management in their organizations and for the first time there is a system for registration and sharing of audit results.
ISAGO offers benefits to airlines, ground handlers, regulatory as well as airport authorities. Among them, safer ground operations, fewer accidents and injuries, elimination of redundant audits, reduced costs, less damage, a uniform audit process and harmonized standards, improved safety oversight, harmonized auditor training and qualifications, improved quality standards, and enhanced understanding of high-risk areas within ground operations.
