b'2American Journal ofTransportation ajot.comPHARMACEUTICAL AIR CARGO 2022LATAM Cargo plane on the tarmacLATAM Cargo triples pharma shipments in three yearsBy Chris Barnett, AJOTRob Coyle has taken over Kuehne + Nagels healthcare transport reins. LATAM Group, the 2012tonnage amounts.In post-COVID world pharmaceutical shipmentsconfederation of several largeLATAMalsobecamethe Latin American airlines, hasfirstairlineintheAmeri-placedastrongpriorityoncaswherewecertifiedour take flight to another level pharmacargoesinthelastpharmaproductwithCEIV fiveyearsandhasreapedpharmain2017andgotre-In the post-COVID world the pharmaceutical supply chain has taken off asfinancialandreputationalcertified in 2020, Vial said, healthcare delivery strategies address rising demand. dividends for its efforts. contendingitsoperational The pharma vertical, led bystrength is a backbone in the By Chris Barnett, AJOT Daniela Vial, director of prod- reliability and consistency of uctdevelopmentforLATAMour product. Pharma repre-Fiveyearsago,Robchangethemindset,Coylecargo aircraft. Cargo, has tripled the amountsents five percent of LATAM Coylewasavicepresidentcontends.OurfocusontheDuringthedarkestdaysof pharma cargoes from 2019Cargos revenues.spearheading global logisticspatient has aligned our think- of the COVID pandemic, thethrough2022,shetoldtheTheairlinetransportsthe for GlaxoSmithKline (GSK), theing with our customers. This,forwarderperformed,CoyleAmericanJournalofTrans- time and temperature cargo in pharmaceuticalGoliathandin turn, has driven our growthtoldtheAJOT.Wedistrib- portation in an interview. its own passenger and freighter Kuehne + Nagel was his stra- and commitment to quality. utedoverfourbilliondosesaircraft as well as occasional tegic freight forwarder. Today,How?To communicateof vaccines around the globe,chartersusedtoaccommo-heisseniorvicepresidentto everyone, he added, fromWemovedalotofpalletsdate specific and special client inchargeofthehealthcarewarehouseworkerstoseniorfully loaded with life-savingneeds,explainedLATAM strategies for his Swiss-basedstaff that what you do makes amedicines and critical medi- Cargos product development formersupplier,theworldsdifference and its patient first,cal products while maintain- director.biggest forwarder, and over- customer first. Its amazing toingourservicelevels,heShe said the airline aggres-seesa4,000-personteamsee service level improvementssaid.Meanwhile,thefor- sivelypromotesitspharma moving pharma, med deviceswhen people are connected. warders next five-year cycleoperationsandliftcapabili-andotherhealthcareprod- Indeed,underCoylesstarts in January. Coyle is coyties through webinars, events, ucts to over 160 countries. leadershipoftheHealth- withwhatheandhisteammediaadvertisingandcon-Iwasacustomerandcare unit, the job is not donehave in store for the next 60stant one-on-one communica-crossed over to the other sidewith a loading dock delivery.months.Werejustcon- tions with customers.to bring the patient focus intoWhetheryouareadoctortinuing to make a differenceVialfurthersaidthat freight forwarding, he told theornurseoryouredoingainpeopleslives,hesaid.movingpharmacargoesisa American Journal of Transpor- shipmentfromtheU.S.toThats what changes a mind- collaborativeeffortwith tation (AJOT) in an interview. Europe, you are an importantset and drives our business. Daniela Vial, director of productpartnersintheareaofhan-Coylehastakenoverpart of the supply chain. Anddevelopment for LATAM Cargo dling,storingandotherlinks Kuehne+NagelshealthcarenowwiththeeveningnewsI nvestIngH eavIly InC ool The (tripling) shows theintheverticalsrobustcold transportreinsatacrucialdiscussingthesupplychainC argoes robustness and scalability ofchainespeciallytranspar-time. AsCOVID-19iscon- every night, you are part ofIn Abu Dhabi, fast grow- theproduct,shesaid.Weencyinprocesses.Todoso, tinuingitsrampage,andthat supply chain whether itsing Etihad Airways has beenareseeingthoughthatthesheadds,LATAMCargo newvirusesareemerging,a pill, medicine, med deviceinvestingheavilyininfra- growth tendency has reachedworks closely with all the key thedemandforvaccinesor a roll of paper towels. structure for its Etihad Cargoa peak and volumes have notPharmafreightforwardersin andhealthrelatedmaterialsSeniormanagementatunit and a prime beneficiarystabilized at this new level.South America including DHL, hasnt slackened, experts say.Kuehne+Nagelisspeed- hasbeenpharmaceuticalThecarrierdidnotdiscloseKuehne + Nagel and DSV. To fight other sicknesses andingupthesupplychainbyfreight. The18-year-oldair-deliverlifesavingproductsvertically integrating the for- line has caught the eye of ship-internationally, the forwarderwarder.ItrecentlyhasbeenpersandforwardersonfiveCPSL opens new purpose-built isexecutinganambitiousbuying 747 freighters, whilecontinentsplusthejudges expansion plan of his depart- stillusingotherairlines (FLIGHTcontinued onPharma Handling Centre at the ment in five-year cycles. passengerbelliesandall- page 4) Cathay Pacific Cargo TerminalWere building our over-all structure with a three prongedCathayPacificServicescustomers. Features include:approach, Coyle said. First,Ltd (CPSL) earlier this monthRealTimeTemperature we put a global quality man- opened its newest facility atMonitoring:Theweb-based agementsysteminplace.the Cathay Pacific Cargo Ter- monitoring system facilitates Second,weremovingfromminal,afullytemperature- real-timetemperatureand 123 GSP (Good Storage Prac- controlled area of over 1,250humiditymanagement(with tices) operations to over 238squaremetresdedicatedtoover60temperaturesen-locations. Our goal is to coverthe handling of pharmaceuti- sors) to ensure all handling is 95% to 97% of the globe to becal products. under the controlled ambient abletomeetourHealthcareThe purpose-built Pharmatemperature (15oC to 25oC).customers needs. Handling Centre was designedTemperature-ControlledDock Thethirdprongandand built with unique pharma- Shelter:Thetemperature-con-seemingly the most difficult handling requirements in mind,trolledlobbyincludestruck istochangethemindsettaking advantage of the latestdockswithinflatableshelters oftheentireunit.Wereal- technologiesanddesignstoforvirtuallyairtightsealing ize we cant change the cul- Etihad Airways has been investing heavily in infrastructure for its Etihadofferpeaceofmindtempera- (OPENScontinued on ture immediately, but we canCargo unit and a prime beneficiary has been pharmaceutical freight. ture-sensitive cargo solutions forpage 4)'