b'22American Journal ofTransportation ajot.com(NAVIGATEcontinuedTop 50 North Americanfrom page 20) earningsTrucking Companiesinourmostrecent call,wherewesharedthat AIinitiativescontributedtoRank Carrier HomeOffice Public/Private ServiceNotes Websiteayear-over-yearproductivity1UPS Inc.Atlanta, GANYSE-UPSIntegratorwww.ups.comimprovementof2.5points,2FedEx Corp.Memphis, TNNYSE-FDXIntegratorwww.fedex.comeven as shipments declined. 3XPO LogisticsGreenwich, CTNYSE-XPO3PLwww.xpo.com XPOisexploringways4J.B. Hunt TransportLowell, ARNASDAQ-JBHTIntermodalwww.jbhunt.comthat AI technology can sup- 5Ryder Supply Chain SolutionsMiami, FLNYSE-R3PLwww.ryder.comport, rather than replace, its 6 TFIInternational Montreal,QC,CA TSX-TFI TL/LTL/Logistics www.tfiintl.comemployees.Thetechnology7Knight-Swift TransportPhoenix, AZNYSE-KNXTL/LTLwww.knight-swift.comteamworksdirectlywith8SchneiderGreenbay, WINYSE-SNDR3PL/TL/LTLwww.schneider.comhumanresourcestofind9Landstar SystemJacksonville, FLNASDAQ-LSTR3PL/TL/LTLwww.landstar.comopportunities.Onewayto10 OldDominionFreightLine Thomasville,NC NASDAQ-ODFL TL/LTL www.odfl.comvisualize this is on the dock. 11Hub GroupOakbrook, ILNASDAQ-HUBGIntermodalwww.hubgroup.comImagine dockworkers receiv-12Estes Express LinesRichmond, VAPrivateTL/LTLwww.estes-express.coming AI-assisted, step-by-step 13ArcBest [ABF Freight Systems]Fort Smith, ARNASDAQ-ARCB3PL/TL/LTL/Expeditedwww.arcb.cominstructions directly on their 14Werner EnterprisesOmaha, NENASDAQ-WERN3PLwww.werner.com handhelddevices,said15 Penske Logistics [Penske Truck Leasing]Reading, PANYSE-PAG3PLwww.penske.com Goheen. They know which16 NFI Camden,NJ Private TL www.nfiindustries.comfreighttohandlenextand17 R+L CarriersWilmington, OHPrivateLTL/TL/Expeditedwww.rlcarriers.comthe exact location to stage or 18CRST InternationalCedar Rapids, IAPrivateTL/Expeditedwww.crst.com load it based on AI-powered 19PurolatorMississauga, ON,CAPrivate/Canada PostIntegratorwww.purolator.comload plans.20SaiaJohns Creek, GANASDAQ-SAIATL/LTL/Expedited www.saia.comBuilding on that founda- 21 PrimeInc Springfield,MO Private TL/Intermodal www.primeinc.comtion,XPOdevelopedapro-22C.R. England Inc.Salt Lake City, UTPrivateTL/Intermodalwww.crengland.comprietary Generative AI model 23RoadOne IntermodaLogisticsRandolph, MAPrivateTL/LTL/DRAYwww.roadone.comtrained on an existing opera-24Universal Logistics HoldingsWarren, MINASDAQ-ULH3PLwww.universallogistics.com tions process. The model can25 SoutheasternFreightLines Lexington,SC Private LTL www.sefl.comscan a trailer load photo, per-26Averitt ExpressCookeville, TNPrivateTL/LTLwww.averitt.comform a real-time quality check, 27Evans Delivery Co.Schuylkill Haven, PAPrivateTL/LTLwww.evansdelivery.comanddeliverdirectcoaching 28Crete Carrier Corp.Lincoln, NBPrivateTL/LTLwww.cretecarrier.comtoemployeesontheirhand-29Lynden Inc.Anchorage, AKPrivateTL/LTLwww.lynden.comheld with specific instructions 30Ruan TransportationDes Moines, IAPrivateTLwww.ruan.comon which, if any, steps were 31Heartland Express Inc.North Liberty, IANASDAQ-HTLDTLwww.heartlandexpress.commissed, said Goheen.32OnTrac Inc.Chandler, AZPrivateParcel Deliverywww.ontrac.comUltimately, she explained, 33IMC LogisticsCollierville, TNPrivateIntermodal/DRAYwww.imcc.comemployeesperformoptimal 34Anderson Trucking Service (ATS)St. Cloud, MNPrivateLTL/Intermodalwww.atsinc.comnext best action in a fast-mov-35Covenant Transport ServicesChattanooga, TNNASDAQ-CVTITL/Expeditedwww.covenantlogistics.coming environment.36Pitt Ohio Transportation GroupPittsburgh, PAPrivateTL/LTL/Expedited www.pittohio.comS ellerSS Pendm oret ime37Central Transport International [CenTra]Warren, MIPrivateLTLwww.centraltransport.comWithc UStomerS andl eSS38Day & Ross Transportation Group Hartland, NB, CASubsidiary/McCain Foods LtdTL/LTLwww.dayross.comt imec haSinGl eadS39Marten Transport Ltd.Mondovi, WINASDAQ-MRTNTL/Intermodal/DRAYwww.marten.com 40Western ExpressNashville, TNPrivateTL/Intermodal/DRAYwww.westernexp.comWithdemandstillless 41TeamOne LogisticsAlpharetta, GAPrivateLTLwww.teamonelogistics.comthan robust, the sales and mar-42Mullen GroupOkotoks, AB, CATSX-MTLTL/LTLwww.mullen-group.comketingteamsmustmakethe 43Transervice/LilyLake Success, NYPrivateContract Logisticswww.transervice.combestdecisionstodriveprof-44Dayton Freight LinesDayton, OHPrivateTL/LTLwww.daytonfreight.comitable growth. XPO is assist- 45 RoehlTransport Marshfield,WI Private TL www.roehllogistics.coming its sales force with AI to 46KLLM Transport ServicesJackson, MSPrivateTL/LTLwww.kllm.comfocusonthehighestimpact 47Bison TransportWinnipeg, MB, CAPrivate/Subsidiary/JRSLTL/LTLwww.bisontransport.comwork. That includes ensuring 48Cowan SystemsBaltimore, MDSchneider National Inc.TLwww.cowansystems.comtheyarecontactingtheright 49A. Duie Pyle Inc.West Chester, PAPrivateTL/LTLwww.aduiepyle.comaccounts,havingtheright 50Containerport Group (World Shipping, Inc.)Cleveland, OHPrivateTL/LTL/DRAYwww.containerport.comconversations, and selling the right solutions. She explained,2026We are actively building and embedding AI seller assistants directly within our Salesforce CRM platform, removing the needforsellerstonavigateity to match pricing to capacityTMS platforms, said Goheen. (SHAPINGcontinuedacrosstherestofthefleet multiplesystemsandequip- and demand in a way that ben- from page 20) delivers limited value.pingthemwiththecriticalefitsboththecustomeranda d iGitalt ranSFormation CostsensitivityanddriverAsaresult,fleetsfavor information and insights theyour overall profitability. d eliverSr eSUltS skepticism,particularlycon- solutionsthatareOEM-ag-need to be successful. While much of its tech- XPOsadvancedtechnol- cerns about job displacement,nosticandcanintegrate XPOusesanin-housenology has happened behindogyinfrastructureisintendedhavelimiteduptake. Accep- acrossequipmenttypes. pricingsoftwaretostream- thescenes,overthepastto help the company innovatetanceofLevel2ADASinTechnology platforms that fit line and automate the pricingyear, XPO has accelerated itsanditeratequickly.Whiletrucking is bound to increaseinto a mixed-brand environ-workflow,startingwiththedigitaltransformation.Wesometransportationprovidersasfleetsanddriversgainmentarefarmorelikelyto RequestforProposal(RFP)are investing heavily in cus- rely on legacy mainframe sys- moreexperiencewiththeirearn long-term adoption.process.Thisallowsourtomer-facingcapabilities.tems, our operations are pow- day-to-daybenefits.2026 teams to run intelligent whatAccordingtoGoheen,Weeredbyafullycloud-basedcouldverywellbetheyear ifscenarios,oftenacrosswant to make XPO easier totechnology stack. This allowswhenthishappens.Higher( TRENDS continued from largevolumesofshipmentdo business with. the company to integrate newlevelsofautonomy(4andpage 19)history,toevaluatehowWhile customers have his- technologies quickly, including5) will likely remain limitedThe best defense against rates and accessorial chargestorically been able to self-ser- proprietary AI solutions. inscope,primarilyusedbyvolatility and uncertainty is orga-acrosslaneswillimpactvice many core LTL shippingImportantly,thevastasmallnumberofhighlynizationalresilience,Wood profitability,shesaid.Atasks,includinggettingratemajority of this work is donesophisticatedfleetsondedi- concludes.Inpracticethis keycapabilityembeddedquotes, scheduling a shipment,in-housebyourtechnologycated routes.meansintegrationoftradi-inthisapplicationisthecreating Bills of Lading, track- team,whichincludesmoreFleetsarealsobecom- tionallyseparatedisciplines AI-empoweredproprietarying shipments, as well as view- than two dozen AI and dataing more direct about their strategic sourcing, finance costmodelthatgivesusing and paying invoices, XPOscienceprofessionals,saidexpectationsfortechnol- and risk, trade and even IT highlyaccuratepredictionsis now testing a system that willGoheen.Thishomegrownogycompatibility.Manytounifyandinstrument for future costs to operate. give customers their own oper- technologyenhancesandoperate mixed fleets acrossthosefunctionstoworkin Because the pricing envi- ational performance. optimizes our existing work- multiple OEMs, and siloeda more cohesive way. Resil-ronment in the LTL industryWehavebeenpilotingflows,helpingusoperatesystemscreateunneces- iencewillseparatewinners changesrapidly,XPOalsothis with several major custom- more efficiently while deliv- sarycomplexity.Technol- and losers in an evolving and usesadynamicpricingplat- ers who have historically reliedering exceptional service forogy that works well on oneincreasingly complex global form. This gives us the abil- almostexclusivelyontheirour customers. platformbutcannotscaletrade environment.'