May 13, 2024
Madrid, Spain - Spain
The key to providing personal service that sets the independent freight forwarder apart from the multi-nationals is knowing that all parties involved in handling a shipment are professional, capable, and focused on the needs of the client & their partners. In addition, having face-to-face meetings and getting to know the people you are dealing with on a first-name basis is the only way to build the trust necessary for members to commit their hard-earned business to another agent.
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