Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, announced that Austin-based Arrive Logistics, a leading multimodal transportation and technology company, is using Descartes MacroPoint™ to provide shipper customers with real-time visibility into freight moving across its nationwide network. Through enhanced levels of automation in freight tracking processes for carriers and industry-leading carrier compliance, this collaboration equips Arrive to better serve its shippers and carriers.
Arrive Logistics was recently honored by Descartes MacroPoint as a Top Carrier for 2023. The award recognizes carriers who achieve and maintain high standards of tracking compliance across a large volume of freight, a status reserved for less than 1% of the Descartes MacroPoint carrier network. Offering automated tracking has helped Arrive achieve a higher standard of performance and reduced transportation disruptions, positioning the company as an increasingly valuable service partner to its 6,000+ shippers and 70,000+ carriers.
“Delivering exceptional service and value to our transportation partners is our highest priority,” said J-Ann Tio, Chief Strategy Officer at Arrive Logistics. “Whether it’s connectivity or how our team approaches relationships, we keep it simple—make it as seamless as possible to work with our team. Enlisting the right partners to pair with our technology platform, ARRIVEnow™, to deliver on that philosophy has contributed to Arrive earning 11 national service awards this year alone.”
Descartes MacroPoint is a multimodal visibility platform designed to help freight brokers, third-party logistics companies (3PLs) and shippers gain better visibility to their freight operations and shipments. Carriers can easily connect with the solution via GPS-based electronic logging device (ELD), transportation management systems (TMS), or mobile app-based tracking methods. The platform allows for increased control and management of the supply chain—with more efficient and high-quality data to improve communication and decision-making. Using Descartes MacroPoint, companies can enhance customer service, increase distribution efficiency, better collaborate with customers, suppliers and carriers, and minimize the impact of disruptions and late delivery penalties.
“We’re pleased that Arrive Logistics is driving high impact automation for carrier connectivity and freight tracking using our solution,” said Dan Cicerchi, VP and General Manager, Transportation Management at Descartes. “By connecting to one of the most extensive global networks of carriers in the industry, brokerages and their shipper customers have real-time access to reliable and complete freight tracking data to better predict outcomes, manage exceptions, minimize costs and support growth as they expand their operations.”
