Leading North America truckload carrier recognized for exemplary service and support
CFI, an operating company of TFI International Inc., a North American leader in the transportation and logistics industry, has been named Carrier of the Year by Michaels Stores, Inc., North America’s largest arts and crafts specialty retailer.
CFI was honored at a ceremony in which Michaels Stores recognized the company for overall service quality, consistency, communications, and performance excellence providing truckload transportation services in 2020.
Michaels Stores, for which CFI has been a transportation partner for over 15 years, recognized the company for its superior on-time service of over 99 percent. CFI was cited for exemplary performance as a dedicated partner supporting three major Michaels’ facilities; its agility in deploying fast-response “pop-up” fleet operations for other locations, brokerage support for surge and one-way over-the road capacity needs, and seasoned customer service.
“We are honored to be recognized by this great American retail enterprise for providing a level of service and performance that enhances their supply chain operations,” said Greg Orr, president of CFI. “This is a significant achievement and a testament to the skill, experience, agility and resilience of the CFI team in providing a cost-effective, consistent quality service experience, especially during a challenging year.”
In 2020, CFI deployed some 2,275 professional drivers operating a fleet of 2,170 tractors and 7,200, 53-foot dry-van trailers throughout the U.S. and Canada, with cross-border service to Mexico. The company also contracted with 325 owner operators. In 2020, CFI amassed more than 229 million miles delivering freight in North America, serving some of the nation’s leading commercial, industrial, manufacturing and retail businesses.
