• 24/7 shipment coordination and customer service
  • Coverage in 64 countries on six continents
  • Bespoke service options including expedited airfreight and on-board courier

Jamaica, NY - Global logistics company Compass Forwarding has launched Compass Critical, a dedicated team for domestic and international time-sensitive shipping solutions. The new division leverages 40 years of experience in providing AOG and critical aerospace support and is geared toward serving clients not only in aerospace, but also the pharma/medical, energy, automotive, and ship spares industries.

Compass Critical’s emphasis on service integration and maximizing added value sets it apart from other white-glove service providers. The team integrates expedited air cargo services with dedicated door pickup and delivery as well as specialized commodity-specific handling, including climate-controlled and high-security options. Other unique services include airside handling for critical or high-security shipments, shipside delivery, hand-carry options, and inventory management for critical spares. Customers are kept up-to-date with customizable alerts sent at every step in the shipping process.

“The just-in-time logistics market demands not only around-the-clock service, but a tailored experience that guarantees efficiency and quality throughout the supply chain,” said Robert M. Shelala II – Associate Director for Aviation and Defense at Compass Forwarding. “Compass Critical goes beyond the around-the-clock service desk. It is a dedicated division built around a white-glove service philosophy and a team with decades of experience with these unique commodities,” said Shelala.   

Compass Forwarding is a family-owned boutique freight forwarding and customs brokerage company with three generations of experience in specialty air, land, and sea transportation. The New York-based company has been a project logistics leader in the aerospace, defense, construction, and energy industries around the world.