ATLANTA - Delta Cargo is introducing Equation Critical, a new service for international shipments. This premium GPS-enabled service for the transportation of highly time-sensitive shipments that must travel on the next available flight, offers GPS tracking on deltacargo.com and moves with the highest priority across Delta’s global network. Customers will know where their shipment is, anywhere in the world, read time.
In distinctive pink packaging, our Critical service does not require pre-booking and can be tendered up to 90 minutes before a flight. This service caters to customers who are shipping time-sensitive items, such as legal documents, essential machinery parts and aircraft on the ground (AOG) components. Critical shipments come with a service-level guarantee and Delta’s Cargo Control Center proactively monitors Critical shipments throughout the journey.
“Following the successful launch and roll-out of DASH Critical in the United States, we have taken that formula to the next level and introduced our new Equation Critical service for international shipments which have the highest boarding priority in our network,” said Shawn Cole, Vice President - Delta Cargo. “With GPS tracking and 100% service level guarantee, we are introducing a service that ensures important international shipments are in the right place at the right time, throughout the shipping process – giving our customers complete confidence when shipping critical and time-sensitive shipments across our global network.”
Initially, Delta’s Equation Critical service will launch for international shipments originating in Atlanta, Savannah and London, destined for Bogota, Colombia; Johannesburg, South Africa; Quito, Ecuador; and Seoul-Incheon, South Korea. Atlanta, Savannah and London will also accept import shipments. These routes allow fully GPS-enabled shipments. Equation Critical will be progressively rolled out in other international markets across Delta’s extensive network, subject to customer demand and regulatory approvals.
