MonarchFx facilitates ToyHouse’s distributed logistics, strengthening customer satisfaction

Raleigh, NC - MonarchFx, a nationwide alliance of best-in-class providers focused on delivering integration, cost efficiency, and high service fulfillment solutions for brands and retailers through distributed logistics, announces our newest client, ToyHouse LLC.

ToyHouse LLC is the exclusive distributor for LEGO Systems, Inc. in the United States and is excited to partner with small independent and specialty retailers on behalf of LEGO to provide the best customer service possible, which these unique retailers expect.

Initial operations for supporting ToyHouse LLC operations nationally are already gearing up in MonarchFx’s Dallas, Texas location with first outbound shipments commencing in December 2018.

ToyHouse LLC selected MonarchFx as its order fulfillment provider because of its efficient and effective operations, enabled by proprietary technologies. ToyHouse LLC’s B2B online orders have expanded. Therefore, seeking e-fulfillment operational excellence to best serve and retain its loyal customers, as well as attract new ones by rapid deliveries of perfect orders. Partnering with MonarchFx allows ToyHouse LLC to further the goal of an even better customer journey, helping both their brands and retailers to succeed.

“We will use our highly integrated network of people, technology, and physical assets to help ToyHouse LLC manage their goods more efficiently throughout their supply chains. We will provide value to ToyHouse LLC in the form of cost and risk reductions, process efficiencies, consistently reliable outcomes, technological innovations, and customer service that are both highly responsive and proactive,” Jim Tompkins, CEO of MonarchFx.

Relative to today’s announcement, Brian Specht, CEO of ToyHouse LLC stated, “Since beginning to work with the MonarchFx team in August of 2018 we have been incredibly impressed with their logistics capabilities, timeliness, and quality of the responses they have provided to ToyHouse LLC. MonarchFx also did a great job of simplifying everything for us at every step along the way. We look forward to a long and growing relationship with MonarchFx as the ToyHouse LLC business expands.”