WATERLOO, Ontario - Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that Michigan-based Wizard Distribution is using the cloud-based Descartes ShipRush solution to streamline the fulfillment of ecommerce orders. Descartes ShipRush consolidates and executes orders for Wizard by integrating with the company’s online storefronts in the U.S. and more than 25 international distributors.
“With a large inventory of rotating merchandise, we have a wide variety of parcel shapes and sizes that need to be shipped domestically and internationally, which creates a complex shipping challenge. As online sales began to flourish, we quickly became bogged down by manual order processing and shipping, even while we added more people,” said Billy Carmen, owner of Wizard Distribution. “By automating fulfillment with Descartes ShipRush, we’re now easily processing 30 to 40 packages per day and over 1,000 per month and we’re accomplishing this with two people, instead of six. It’s been a boon to customer service, and it has given us a path to a sustainable and profitable home-based business.”
The cloud-based Descartes ShipRush solution helps small-to-medium ecommerce businesses, like Wizard Distribution, and omnichannel retailers ship parcels efficiently and cost-effectively. Using the system, companies can automatically receive customer orders from multiple carts, marketplaces and CRM/accounting solutions in one dashboard; compare carrier rates and delivery options in real-time; print shipping labels for FedEx, UPS, USPS, and other major U.S. and global carriers; and track shipments through to final delivery. Integrated with over 70 business systems, including leading ERP, ecommerce, and supply chain systems, Descartes ShipRush helps to streamline order fulfillment and reduce shipping costs.
“We’re pleased that Descartes ShipRush is helping Wizard Distribution thrive through a high level of customer service and cost-effective shipping,” said Rafael Zimberoff, VP Product Management at Descartes. “As ecommerce businesses grow, diverse sales channels, manual procedures, and more can strain operations, leading to poor service and financial performance. By unifying order management and streamlining fulfillment practices all the way through delivery, Descartes ShipRush helps ecommerce companies run more efficiently and better serve their customers.”