WEST WARWICK, R.I. - Arpin Group has earned the #1 ranking in supplier satisfaction among the largest suppliers of household goods shipment services for the third straight year according to independent research firm Trippel Survey & Research, LLC.
In the 15th Annual Relocation Managers’ Survey©, among the service firms with a significant number of evaluations, Arpin Group earned the highest overall satisfaction score among the nation’s largest carriers with an average overall satisfaction score of 8.80 out of 10. Arpin also earned the #2 net satisfaction percentage among franchise/system carriers with a significant number of evaluations.
“We are honored to continue to receive such high marks from corporate relocation managers,” said David Arpin, Arpin’s president and CEO. “Customer satisfaction has always been a core company value. We will continue to work hard to exceed our customers’ expectations.”
In 2017 and 2018, Arpin Group was ranked #1 in overall household goods supplier satisfaction in the same Trippel Survey.
