To be successful in today’s supply chain world, there is no excuse for global freight forwarders – they must make that quantum leap toward digitization. As a software developing company believing in continuous learning, cargonerds is helping in particular small and medium-sized freight forwarders to optimize themselves in the digital age. Making its mark, cargonerds offers easy-to-use, hand-ready solutions that any freight forwarder cannot only quickly adopt but also afford. In this interview, you will get to hear how this is revolutionizing the logistics business from Conrad Franchi, Managing Director, and Dennis Albers, Product Manager, at cargonerds.

Give us an overview of cargonerds. What is your company offering?

Dennis Albers (DA): cargonerds is a software developing company that’s offering solutions for global shipping freight forwarders to digitalize their booking, quoting, tracking, and reporting. Many of those companies – especially the small and medium-sized freight forwarders – don’t have the time or the resources to achieve this on their own, so they need a partner on their side. This is what cargonerds is all about. You can think of us as a digital angel for air and sea freight forwarders who want to take a shortcut into the digital age.

Conrad Franchi (CF): We believe that all existing offerings are either too complex or too expensive to be handled by SME freight forwarders. That’s why we have developed a plug-and-play solution so that no IT skill sets are required from freight forwarders. cargonerds will handle everything including the tech implementation.

Why is this so relevant and special?

CF: What makes our products so unique is that freight forwarders can easily build a global digital network using our offerings. We’re not limited to a legal entity. So basically, it works like a messaging service, like WhatsApp. You simply connect your friends and suddenly, networks of independent freight forwarders – having agency contracts in place – can exchange data. Of course, this methodology also works for global logistics companies that have overseas offices.

DA: It works because we have experience with our existing customers, and for them, our solution has been working since day one. A major obstacle for many in the market is that you get a tool, but nobody is there to make it work for you. But we’ve got this together – we can tell freight forwarders