CCM, which manages over 45,000 chassis across 84+ locations nationwide, has designated RapidLink Repairs as its exclusive repair and roadside assistance provider for its South Atlantic Chassis Pool. The partnership represents both company’s continued pursuit of operational and cost efficiency for motor carriers. Under this new agreement, CCM's South Atlantic Chassis Pool customers will gain access to reliable, 24/7/365 over-the-road service with RapidLink Repairs' nationwide network of expert mobile technicians.

This transition reflects CCM’s focus on delivering unparalleled fleet management solutions to drive reliable and efficient operations, sustainable practices, and unmatched value for clients.

"This partnership with RapidLink Repairs strengthens our ability to support CCM's customers with the fast, predictable service their operations depend on," said James Lovekamp, General Manager of RapidLink Repairs. "CCM manages the industry's largest interoperable chassis pool, and our proven track record of handling 180,000+ events annually positions us to deliver consistent excellence across their entire network."

Rapid Response and Communication

RapidLink Repairs' platform gives CCM customers multiple ways to request service—online, phone, and email—with live road service coordinators available around the clock. Customers receive real-time ETA updates and proactive communication, reducing uncertainty during critical breakdown events.

Transparent Pricing and Predictability

A cornerstone of the partnership is RapidLink Repairs' commitment to transparent, straightforward pricing. Through CCM’s partnership, motor carriers will benefit from:

  • Set regional labor rates with no hidden or out-of-market fees
  • Pass-through parts pricing without mark-ups on tires
  • Complete visibility into repair costs and service status through the myRLR online portal

Scaling for Growth

The CCM partnership reflects RapidLink Repairs' expanding footprint and operational capacity. With experienced road service coordinators handling over 180,000 events annually and vendor relationships spanning the nation, RapidLink Repairs is positioned to scale seamlessly with CCM's network.

“CCM is excited to embark on this new relationship with RapidLink Repairs to further enhance the operational efficiency, transparency and reliability for our customers” stated Carl Francis, SVP of Operations at CCM.