DHL Express, the world’s leading international express service provider, recently invested $4 million to expand its service center operation in Hartford, Conn., to accommodate further anticipated international trade growth as a result of the boom in e-commerce and other industries. A larger facility and the addition of state-of-the-art equipment will maximize processing capabilities and enable earlier deliveries — ultimately benefiting international shippers in the greater Hartford market and throughout the state.
By adding 16,000 sq. ft. of warehousing space, the facility now measures nearly 38,000 sq. ft. and has the capacity to stage more than double the number of vehicles around its sorting belt. An efficient back-to-back-unload belt design enables faster movement and sorting to awaiting DHL delivery vehicles.
“As industries including e-commerce, aerospace, manufacturing, machinery and equipment and technology continue to boom in the Hartford market, we needed to expand to ensure we had the capabilities and capacity to best serve our customers as they continue to operate within a competitive global marketplace,” said Reiner Wolfs, DHL Express VP and General Manager of the Northeast. “We are confident that with the expanded facility and efficient design, we will be able to further exceed customer expectations for faster shipment deliveries and high-quality service.”
Located at 141 South Street in West Hartford, the facility’s pickup and delivery service area encompasses the greater Hartford area, along with areas north to Amherst, Mass., west to Torrington, Conn., south to Long Island Sound and east to the Rhode Island border.
Staffed by 50 DHL Certified International Specialists, this expanded service center has doubled the inbound sorting capacity for international shipments. The facility is also connected to the DHL network globally through direct flights to and from the company’s Americas Hub at the Cincinnati/Northern Kentucky Airport, as well as via ground to and from the DHL JFK International Gateway.
