International Container Terminal Services, Inc. (ICTSI) has launched a mobile application that allows customers of the Manila International Container Terminal (MICT) to monitor their containers in real-time while on the go. Available for iOS and Android users, the MICT mobile app is designed to deliver information right at the port users’ fingertips. The app’s version 1.0 allows port users to use MICT’s Track and Trace system to check the status of their import and export shipment, truck entry and exit times, as well as vessel arrival and departure schedules.
“The MICT mobile app is just one of the many innovations that MICT has in the pipeline. It’s a solid first step towards the technological advancements that we want to implement at the terminal,” says Christian Lozano, MICT Commercial Director.
Another feature of the app is email support, which allows users to get real-time customer service from MICT’s customer care department.
The plan is to launch the app in stages, adding features with each new version. “This will allow us to fine-tune each feature before adding other features to the app,” explains Mr. Lozano.
MICT’s clients should expect other features like billing calculator, client dashboard, MICT advisory, MICT EYES, ACTS online payment and the recently launched Terminal Appointment Booking System (TABS), to be integrated in the future versions of the mobile app.
Users can visit www.mictweb.com for the download link to the MICT mobile app.
Last month, ICTSI rolled out TABS in response to the increasing road traffic congestion in Metro Manila. The online container booking system is designed to minimize traffic in Manila’s roads and prevent container build-up as the holiday season approaches.