Navix has partnered with Echo Global Logistics to provide an end-to-end solution for their auditing and invoicing. Through this partnership, Echo will be able to provide better service to their carriers and clients by automating the invoice exception process to realize improved business efficiency without adding additional headcount.
Prior to Navix, Echo resolved exceptions using their TMS system, a time-consuming process that required numerous personnel. With Navix's AI powered, intuitive, software-as-a-service platform, the Echo team will be able to improve visibility into their invoicing exceptions and discrepancies and also provide real-time data to make more informed business decisions.
"Navix's technology allows Echo to target specific objectives to increase efficiency, and its configurable solutions around business rules are a major benefit," said Pete Rogers, CFO at Echo Global Logistics. "We chose Navix because of its unique approach connectivity with carriers and technology which allows us to easily identify the root cause of the exception, and customized business rules which allow us to resolve that in a far more efficient manner for our carriers and clients."
The freight industry has been challenged by the freight audit and invoicing process for years. The approach to address this challenge has been to either increase staff or outsource the process entirely. However, with Navix, companies like Echo are realizing they can scale profitably, improve their operational efficiency, and improve their customer and carrier relationships.
"Our partnership with Echo Global Logistics is another example of how Navix is helping transform the freight industry", said Eric Krueger, Co-Founder and President of Navix. "We are excited to watch how our solution enables them to scale profitably, optimize cash flow and improve their customer and carrier relationships."
