TRAFFIX, a leading third-party logistics (“3PL”) provider and freight brokerage, has won the Finance AI Capability of the Year award at the 2026 Gartner Finance Awards. The honor recognizes the operating system TRAFFIX engineered to manage its full order-to-cash cycle, from the moment a shipment is priced to the moment payment lands. Each year, the Gartner Finance Awards spotlight finance organizations setting the pace for their peers, and this year's judges zeroed in on companies furthest along on AI readiness, adoption, and measurable return.
Instead of integrating AI into isolated tasks, TRAFFIX built a unified system to oversee the entire process. By bringing together data across pricing, carrier selection, credit risk, and collections, the system automates routine quote requests and processes updates in real time, all while keeping staff in the loop to review and approve recommendations.
The payoff shows up across the board: $1.5 million in new revenue from automated quoting, RFPs wins up roughly 40 percent, cash conversion down from eighteen days to two, and an estimated 15 to 20 roles the company never had to fill. TRAFFIX is quick to note the goal was never automation for its own sake, it was freeing people up to chase new business and make better decisions.
“As TRAFFIX continues to scale, we have been very intentional about building the financial infrastructure needed to support growth efficiently,” said Dilanthi De Alwis, Chief Financial Officer at TRAFFIX. “This transformation has created meaningful operating leverage, improved cash conversion and strengthened our ability to support the business commercially, all while creating a more scalable platform for the future.”
This distinction matters most at a time when many finance teams can point to AI initiatives underway, but fewer can point to what those initiatives have actually changed. The impact for TRAFFIX is measured in additional business, more bandwidth without more staff, and an elevated focus on tasks requiring human judgment.
