ANA Holdings Inc. is canceling flight tickets that were sold at bargain-basement prices last week following a currency conversion error on its Vietnam website.
Opportunists had jumped upon the mistake, snapping up tickets cheaply. Some spent just a few hundred dollars for business- and first-class seats rather than the thousands they’d usually go for.
ANA said the currency conversion error was related to a technical issue in a fare-quote system provided by Amadeus IT Group SA.
An Amadeus spokesperson confirmed that a technical error relating to currency conversion “temporarily led, in some instances, to incorrect pricing being displayed for specific cabin classes for ANA.”
Amadeus said it has fixed this issue.