AJOT Newsroom
| June 25, 2026
| Air Cargo | Technology
• Etihad Cargo expands its digital customer experience with five additional languages on its website, enabling customers across key global markets to interact in their preferred language
• The carrier has also introduced enhanced digital tools, streamlining shipment management and improving real-time visibility on its customer portal
• Upgraded booking features on its website enable customers to independently update and manage bookings, reducing manual intervention and improving efficiency
• These updates form part of a wider digital strategy, including SmartTrack solution, delivering greater transparency, control and connectivity across the shipment journey