DHL Express is revamping, costing engine to catch up with e-commerce
E-commerce has changed operational, cost, and profit equations for air carriers in recent years. Consider a few ways delivering air freight has changed as a result of the explosion in online purchasing.
Many e-commerce purchases are directed to residences and the typical delivery involves just one shipment. Traditional business-to-business deliveries made by DHL Express typically involve anywhere from six to 50 shipments, which provides cost advantages to the carrier thanks to economies of scale.
The rate of failed deliveries to residential addresses is high and that costs carriers’ lots of time and money. People are typically not home during the day while businesses are usually open all day.
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