"At CN we value our customers' business and share their sense of urgency to continually improve the service we offer," said Paul Waite, vice president of CN Intermodal. "Our approach allows us to act quickly, turning challenges into ideas and then executing innovative solutions. We are pleased Wal-Mart has recognized that approach with this award."
CN's ability to deliver "truck like" service via rail has allowed both CN and Wal-Mart to continue to benefit from both the cost savings and positive environmental impact. Wal-Mart Canada also highlighted CN's new "EcoTherm product" as an example of successful innovation. EcoTherm provides a greener, cleaner transportation solution with 48 per cent fuel savings on Wal-Mart's loads. With EcoTherm, goods are protected from freezing inside a temperature controlled, insulated 40-foot container that does not require a heating unit in transit.
"We are very pleased that Wal-Mart Canada has named CN the Innovator of the Year," said Jean-Jacques Ruest, CN's Executive vice president and chief marketing officer. "This is a great example of CN's increased focus on working with and listening to our customers' needs.
The award was presented at Wal-Mart Canada's annual Carrier Awards Banquet in Mississauga.
