The new facility, located on a 30-acre site at 11700 Steele Creek Road, has 123 doors and a full maintenance shop, providing additional transportation capacity for the region and Charlotte's growing south side. The new service center supplements the existing service center in North Charlotte at 4524 Reagan Drive. The ability to traffic freight through two locations in areas with heavy traffic congestion helps maintain on-time delivery standards and other measures of efficiency that lead the industry.
'We will better serve the local market by adding this service center in South Charlotte's industrial area,' said Joe Don Ross, regional vice president of sales for Southeastern Freight Lines. 'Having two Charlotte facilities will enable us to better manage the growing traffic congestion challenges in this major metropolitan area, similar to our company's approach in Atlanta and other areas with rapid growth. Southeastern now has the largest freight capacity of any LTL company in Charlotte.'
During the past year, Southeastern has seen an increase in shipments in Charlotte. As business continues to pick up, the new service center will help Southeastern streamline efficiencies for customer shipments in the Charlotte area and improvements at other busy service centers in North Carolina and South Carolina including Hickory, Columbia, Greenville and Florence.
'While almost all pick-up and delivery services already happen as scheduled, over 99 percent of the time, businesses in these cities will see improved service including earlier appointment times and faster deliveries,' said South Charlotte Service Center Manager Brian Schulz. 'The South Charlotte Service Center will also create a ripple effect of improvements for the entire region.'
The South Charlotte Service Center has 140 employees, bringing the total number of Southeastern Freight Lines employees in Charlotte to 340. The new facility, which opened Jan. 31, also features energy efficient lighting and HVAC units.
