cameras, and anti-slip surfaces.
Maintenance is another key consideration. When 
choosing a forklift, assess the expected lifecycle of 
the unit, along with the terms of warranty coverage 
and support services provided by the dealer. Reli-
able after-sales service can greatly reduce downtime 
and repair costs.
Cost is always a consideration when making 
any major purchase. Sometimes, a more expensive 
forklift is cheaper over time due to lower operating 
costs or a longer lifespan.
Employee Training Programs Maximize the 
Benefits of Today’s Forklifts
Training programs for warehouse workers will 
help managers achieve the greatest efficiency gains 
from using modern forklifts. The technological 
safety features that are standard for some forklifts 
can help warehouses reduce accidents and injuries. 
But workers must understand the systems and how 
they work.
No longer a simple tool used to lift packages, 
today’s forklifts are an integral part of warehouse 
operations and an example of continued technology 
advances in the logistics industry.
16 
American Journal of Transportation
American Journal of Transportation  
ajot.com
From an operational standpoint, autonomous 
forklifts are well suited to some environments but less 
effective in others. They perform particularly well in 
dock-to-stock operations, such as receiving pallets 
from inbound trucks and placing them in assigned 
rack locations. This is one of the most repetitive and 
high-volume tasks in many warehouses.
Pulling pallets from storage and delivering them 
to production or shipping lines is another task that 
autonomous forklifts perform well. They are also 
effective in moving pallets from a receiving dock to 
a shipping dock when no storage is required.
Autonomous forklifts are less effective when 
handling damaged or non-standard pallets. They can 
manage wrapped loads that overhang pallet edges 
or have inconsistent dimensions, but the process 
is slower and less reliable. Failure rates can range 
from 15-to-30% when autonomous forklifts handle 
damaged pallets.
Shipping during peak times can be chaotic for 
warehouse managers, with trucks at non-standard 
angles and pallets temporarily staged in travel lanes. 
While it is possible to use autonomous forklifts in 
these situations, dock workers often move more rap-
idly and with greater agility.
Building outbound pallets from SKUs requires 
judgment regarding weight distribution, stacking 
compatibility, and load stability that current AI does 
not handle reliably.
Many supply chain managers adopt collabora-
tive models in which humans and autonomous fork-
lifts work together. Whether warehouse employees 
are operating forklifts or performing other tasks in 
the proximity, technology advances have made the 
operating environment in warehouses safer.
Some common features that enhance safety are 
advanced sensor systems that detect human prox-
imity, real-time data processing capabilities, and 
advanced automated collision prevention techniques.
These technologies go beyond traditional mech-
anisms by integrating intelligent monitoring sys-
tems that can predict and prevent potential accidents 
before they occur. 
Regulatory Changes Expedite the Demand for 
Electric Forklifts
The forklift market is facing an accelerated tran-
sition from internal combustion engine (ICE) models 
to electric powertrains. According to industry experts, 
over 60 percent of global volume is currently being 
handled by electric forklifts. However, regulatory 
changes are likely to expedite the adoption of electric 
forklifts throughout this calendar year.
Today, California’s Zero-Emission Forklift Reg-
ulation bans new gasoline- and propane-powered 
forklift deliveries. The rule covers almost 90,000 
large spark-ignition trucks and is expected to lead to 
nationwide adoption.
Lithium-ion (Li-ion) batteries are becoming 
more common in electric forklifts, accounting for 
49% of recent installations. They are widely con-
sidered a stronger alternative to traditional lead-
acid batteries.
Unlike older battery technologies, lithium-ion 
batteries offer fast charging and maintenance-free 
operation, eliminating the need for battery water-
ing rooms. Lithium-ion systems can now lift up to 
40,000 pounds, expanding the range of applications 
for electric vehicles and equipment.
However, Li-ion-powered forklifts carry a 
degree of risk due to the batteries used in the vehi-
cle. If the battery cell creates more heat than it can 
dissipate, leading to an uncontrolled release of heat 
energy or runaway, resulting in fires or explosions. 
Thermal runaway can also result in the release of 
flammable and toxic gases.
These incidents are rare, but when they do 
occur, they can be very difficult to extinguish. 
There are preventable measures that users may 
adopt to minimize the risk of forklift Li-ion battery 
fires. Some are as basic as only using the correct 
charger and always purchasing forklift batteries 
from the Original Equipment Manufacturer (OEM) 
or a reputable source.
Choosing a Forklift Requires the Evaluation of 
Multiple Factors
With so many options to choose from, selecting 
a forklift requires both a clear plan for its use and an 
understanding of forklift classes. These factors help 
users choose the right application-driven solution 
that will ultimately deliver the greatest efficiencies 
in their supply chains.
The first step in selecting a forklift is understand-
ing the class system. Forklifts are divided into seven 
classes. The classifications are established based on 
fuel type, application, and key operating features.
Beyond selecting the right forklift type, users 
must determine the maximum load capacity their 
operation requires. They should assess the heaviest 
loads handled regularly and choose a forklift rated 
for those weights. Because forklift capacities typi-
cally range from 1,500 pounds to more than 50,000 
pounds, matching capacity to operational needs is 
essential for safe, efficient performance.
Lift height is another important factor when 
selecting a warehouse forklift. Facilities with low 
ceilings may require compact models, while high-bay 
storage typically calls for forklifts with greater reach.
Forklift safety is critical to protect employees 
and inventory. Operators should select a forklift that 
includes essential safety features, including stabil-
ity systems to prevent tipping, warning lights and 
alarms to alert pedestrians, speed limiters, seatbelts, 
retaining internal control over drivers, routing, and 
service levels.
It is also common for a company to handle all 
fleet management internally, but use a third-party 
provider to manage data, analytics, and reporting. 
This option allows the company to leverage current 
technologies, like a Transportation Management 
System (TMS), without deploying additional assets.
Compliance is another key reason companies 
outsource fleet management. Regulations and 
safety standards constantly evolve, and outsourced 
providers are responsible for tracking those 
changes and adjusting practices as needed. Many 
providers also offer training, safety inspections, 
and regulatory compliance support, helping reduce 
risk and liability.
In addition to choosing the functions to out-
source, companies must also select a provider. One 
factor to consider is the provider’s maintenance 
network density. A provider’s service network 
must cover the company’s operating area. Access 
to data is another factor to consider. Some provid-
ers offer API connections, shared portals, or other 
options that provide a deeper dive into operational 
costs and performance,
Outsourcing forklift fleet management is not for 
every company. However, it is one way to expand 
internal resources to gain operational improvements 
and ensure safety and compliance standards are met. 
As with any business partnership, a company needs 
to understand what it plans to achieve through out-
sourcing and select the provider that best meets its 
specific needs.
(IMPROVE – continued from page 15)
(TRANSFORMS – continued from page 15)
The Hyster J230-400XD electric forklifts have load capacities from 23,000 to 40,000 pounds and are powered by lithium-ion batteries.
of trade through Port Laredo,” says Felipe “Flip” 
Romero, Senior Marketing Communications Execu-
tive for the City of Laredo. “As the nation’s premier 
inland port, we recognize the importance of main-
taining a stable and predictable trade framework 
that allows businesses on both sides of the border to 
invest with confidence. We support continued dia-
logue among the three countries and remain com-
mitted to working with our federal, state, local, and 
binational partners to ensure the efficient movement 
of commerce and the continued competitiveness of 
North American trade.”
He adds, “Future improvements are designed 
to increase commercial processing capacity, reduce 
congestion, improve freight reliability, strengthen 
system redundancy across the international bridge 
network, and position Port Laredo to accommodate 
continued trade growth.”
In addition to the World Trade Bridge Expan-
sion, planning and development efforts also 
continue for the Laredo-Colombia Solidarity Inter-
national Bridge expansion, including ongoing 
coordination with US and Mexican partners. At this 
time, City of Laredo does not have a construction 
start date to announce.
“The Laredo-Colombia Solidarity International 
Bridge expansion project remains an important long-
term investment that will increase system capacity, 
strengthen network resilience, and support future 
growth in cross-border trade,” Romero concludes.
(FUTURE – continued from page 4)
(AWARDED – continued from page 6)

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