Matson Rated Among Top Ocean Carriers for 5th Consecutive Year
By: Matson, Inc. | Aug 08 2017 at 09:20 PM | Liner Shipping
HONOLULU - Matson, Inc. (NYSE: MATX) subsidiary Matson Navigation Company, Inc., a leading U.S. carrier in the Pacific, has been rated by shipping customers as one of the top ocean carriers in the world for the fifth consecutive year, having ranked #1 for the previous three years.
The rating was bestowed by Logistics Management magazine and Peerless Research Group (PRG), whose annual Quest for Quality Awards survey of qualified buyers of transportation and logistics services is considered the most important measure of customer satisfaction and performance excellence in the industry.
The 34th annual survey this year drew more than 5,400 participants who rated transportation companies in all modes and service disciplines against the five criteria most valued by shipping customers: On-time Performance, Value, Information Technology, Customer Service, and Equipment & Operations.
Of the 12 domestic and foreign companies in the Ocean Carriers category Matson was rated fourth overall, highest in the Equipment & Operations category and third highest in On-Time Performance.